Shipping policy
Shipping Policy – TerraQ Technologies
At TerraQ Technologies, we strive to ensure a seamless and efficient order fulfillment experience for all our customers. Please read our shipping policy carefully:
Order Review & Confirmation
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All orders placed through our online platform are subject to internal review and approval by our team.
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Once an order is received, it will undergo a verification process to ensure product availability, shipping feasibility, and compliance with our terms of service.
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After successful review, you will receive an Order Confirmation Email along with an estimated delivery timeline.
Order Processing & Tracking
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Orders will only be processed for shipping once internal review is completed and confirmation has been sent to the customer.
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Upon dispatch, a Tracking Number and shipping details will be shared via email, allowing you to monitor the status of your shipment.
Processing Timelines
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Standard review and processing time is typically 2–3 business days.
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For specialized or bulk orders, additional review time may be required. Customers will be notified if extended processing times apply.
Shipping & Delivery
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Shipping timelines may vary based on product type, location, and courier availability.
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Delivery dates are estimates and not guaranteed. We will make every effort to ensure timely delivery, but external factors such as courier delays or customs clearance (for international shipments) may impact the delivery schedule.
Contact for Queries
If you have any questions regarding your order status, please contact our support team at:
📧 info@terraq.tech
📞 +971-506789049